by Niraj Shah | 15th Sep 2015 | Uncategorized
As more and more consumers start using social channels for customer service, it’s even more important that businesses keep up with consumer demand. A new infographic from Sprout Social shows that the number of customers turning to social media for customer...
by Niraj Shah | 15th Jul 2015 | Uncategorized
Recent reports have shown that organic reach for posts on Facebook is declining as more content competes for space on a user’s newsfeed, together with Facebook wanting businesses to spend money on adverts. There are up to 100,000 factors that can influence...
by Niraj Shah | 20th May 2015 | Uncategorized
With the release of Graph API v2.3 back in March 2015, Facebook also announced the depreciation of a few of social plugins, including the Like Box Social Plugin. This frequently used plugin will stop working on June 23rd 2015, and as a result, you’ll need to...
by Niraj Shah | 15th May 2015 | Uncategorized
The Internet has many innovations that that have been useful to users, and even loved by some. But there are others that most people hate. This infographic by StudyWeb.com shows seven of the most hated Internet innovations you will encounter online. In fact, many of...
by Niraj Shah | 5th May 2015 | Uncategorized
With over 400,000 posts published on Facebook every minute, moderating content becomes as vital part of the ecosystem. But how does Facebook actually moderate the content? It all comes down to Facebook’s 800+ moderators across the globe. WhoIsHostingThis has put...